Elizabeth Ambassador Bed Frame

Every bed comes with a 5 year warranty. If anything is not right, contact us and we will sort it out quickly.

You can return your order within 14 days of delivery for a full refund, provided the item is unused and in its original packaging.

Made-to-order items with custom sizes or fabrics may be subject to a restocking fee - contact us before ordering if you're unsure.

To start a return, simply get in touch with our team and we'll guide you through the process.

Our beds are built using solid, kiln-dried timber frames for long-lasting strength and stability.

Upholstered models are finished with high-density foam padding and durable, stain-resistant fabric.

Bed bases are reinforced with sturdy slats or a solid panel base, depending on the model you choose.

All materials are sourced to meet UK safety and fire-retardancy standards.

Vacuum your upholstered headboard and base regularly to keep fabric free of dust.

Blot any spills immediately with a clean, dry cloth - avoid rubbing, which can spread the stain.

Keep your bed away from direct sunlight and heat sources to prevent fading.

Tighten the bed frame fixings every few months for a sturdy, creak-free frame.

Avoid standing or jumping on the bed base, as this can loosen the frame over time.

Q: How long does delivery take?

A: 5 to 7 working days for local areas, and 9 to 12 working days for areas outside our local zone.

Q: Can I return my bed if I change my mind?

A: Yes, you have 14 days from delivery to return it for a full refund, as long as it's unused and in its original packaging.

Q: Is there a warranty?

A: Yes, every bed comes with a 5 year warranty covering manufacturing faults.

Q: Do you offer installation / assembly?

A: Yes, room of choice and installation/assembly options are available at checkout for an extra fee.

Q: Can I order a custom size or fabric?

A: Yes, most of our beds can be made to a custom size or in a different fabric - message us on WhatsApp or get in touch before ordering.

Q: What if my bed arrives damaged?

A: Contact us straight away with a photo of the damage and we'll sort a replacement or repair quickly.