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Frequently Asked Questions
Find answers to the most common questions about our beds,
mattresses, delivery, returns and orders.
DreamCraft Furniture specialises in beds, mattresses
and bedroom furniture, including luxury beds,
upholstered beds, divan beds and ottoman beds.
We deliver our furniture and bedroom products across
the UK. Delivery availability and times may vary
depending on the product and delivery location.
Delivery times vary depending on the product,
availability and delivery location. The estimated
delivery timeframe will be shown on the product page
or during checkout.
Where required, we will contact you using the details
provided with your order to arrange delivery.
Please ensure your telephone number and delivery
address are correct.
Yes. Some larger beds and furniture items may require
specialist or two-person delivery due to their size
and weight. Delivery arrangements can vary by product.
For online purchases, UK consumer cancellation rights
generally allow you to cancel within 14 days of
receiving your goods, subject to applicable UK law
and any relevant exceptions.
To request a return, please contact us with your
order number and details of the item you wish to
return.
Email:
info@dreamcraftfurniture.net
Phone:
07587 568556
Certain customised, personalised or bespoke products
may be excluded from the standard cancellation right
where an applicable legal exception applies.
If your item arrives damaged, faulty or not as
described, please contact us as soon as possible.
Photographs and order details may be requested to
help us assess the issue.
Where a refund is applicable, it will normally be
issued using the original payment method in accordance
with applicable UK consumer law.
Available payment methods are displayed during
checkout. All website prices are shown in GBP.
You can contact our team using the details below.
DreamCraft Furniture
First Floor, 102 Dewsbury
WF13 2EW, United Kingdom
Phone:
07587 568556
Email:
info@dreamcraftfurniture.net